Creador

Key Highlights

9+ years

of active partnership

500+ stores

nationwide

13 acquisitions

to date

Introduction

BIG Caring Group (formerly “BIG Pharmacy”) marked Creador’s debut in the Malaysian healthcare retail sector in April 2015. Today, it stands as Malaysia’s largest pharmacy chain, boasting a network of 500 stores nationwide—a significant leap from the original 12 stores.

Market Opportunity

At the time of Creador’s involvement, Malaysia’s pharmacy landscape was fragmented, with only 25% of the market organized. BIG seized this prime opportunity for consolidation, and established itself as a key player in the market.
BIG’s success is rooted in a proven business model and a strong competitive edge, evident in its track record of price leadership and a diverse range of products (SKUs) for customers.

Strategy and Execution

Creador+ primarily focused on Mergers and Acquisitions (M&A), which involved sourcing, negotiating, and conducting thorough due diligence. BIG Caring Group has successfully executed 13 investments, including a pivotal merger with Caring Pharmacy, Malaysia’s second-largest pharmacy chain at the time. This strategic move accelerated store expansion and extended operations upstream into manufacturing, contributing to overall margin expansion.

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